Shipping policy

Shipping

Unless your item is faulty you will be responsible for paying for your own shipping costs for returning your item.  If you receive a refund, the cost of return shipping will be deducted from your refund, unless it is damaged or faulty. Unfortunately we are unable to pay postage for any returns outside the UK, in any circumstance.

If your item is faulty, please email our support team on support@nalakendrick.co.uk and we’ll send you a return shipping label, as well as instructions on how and where to send your package.